Oval Sterling Heart Pendant with chain

• Return Policy: We offer a 30-day return policy for all unused and unworn items, no questions asked. However, please note that the 30-day return does not apply to personalized jewelry, perfumes, candles, coins, utensils, and God idols other than in cases of defective/spurious products. DeOrra reserves the right to process refunds after checking the returned items. In case you have purchased a DeOrra product from anywhere other than the DeOrra Website,  the return policies of your source of purchase shall apply. Any shipping charges (if paid) at the time of placing the order are non refundable in case of returns
• In case of missing items in return orders, i.e., where the customer claims to have returned multiple products but actual pickup doesn't include all said items, the company has a right to deduct an amount up to the full MRP of the missing product from the refund amount. This shall extend to promotional products, including but not limited to free gifts and silver coins.
• Refund Policy: In case you have requested the return of any of your products, the refund of the same shall be initiated once we receive the product back in our warehouse.

• Shipping Time: Orders are usually processed and shipped within 2-3 days and will be delivered to you within 7-10 days. Please note personalized items will take longer to process. If your order has both personalized and non-personalized items, the order will be split, and the non-personalized items will be delivered beforehand.
• Shipping Charges: We offer free shipping on all orders over Rs. 999. Please note that we do not offer free shipping on international orders and returns.
• Tracking: You will receive tracking details over WhatsApp, email and SMS, once the order is shipped.

· Premium Packaging.

·         Piece of De Orra Jewelry.

·         Thank You Card.

·         Authentication Certificate.

·         Jewelry Cleaning & Polishing Cloth.

Here are some tips to take care of your precious De Orra Jewelry.

Your De Orra Jewelry is unique, brilliant and charming, just like YOU! To make sure it remains that way, you need to make sure it has a safe home.

Every piece of De Orra Jewelry is coated with rhodium to ensure a lasting shine. These are some additional tips to make sure it stays by your side longer.

All you have to do is simply store these beautiful pieces in a Zip Lock Bag. Keep them safe and they'll always be by your side.

Your De Orra Jewelry is as gentle as YOU are and needs the same love and care.

Perfumes, soap, strong chemicals and excessive humidity are harsh not just for your jewelry, but also for your skin! Best to avoid or at least limit direct contact with them.